Client Story - Lisa Turner, Realtor

Coming at you for a second time this week with another Client Story! For this project we worked with Lisa Turner, Realtor at the Luke Fitzgerald Group Keller Williams Group One Inc. here in Elko.

Lisa & I sat down for a little over an hour and she described her need for a Transaction Coordinator and what her vision would be moving forward looking for the right piece to her puzzle. When I meet with clients and they are needing help optimizing Job Descriptions, especially for a specific role I always ask them to do this, "Describe to me, in your own words, the ideal person for this position".

Once my client begins daydreaming about the qualities, expectations & behavioral attributes that they want, I get to work. Job Descriptions should be enticing, but not misleading! They should be clear of the expectations of the role but also welcome people into your business and build a vision of them working within your organization. You are selling your business to applicants just as much as they are selling their knowledge, qualifications and skills to you!

We are living in a world of low unemployment and an overflow of options. Finding quality talent is tough but you can find them, there are people out there! Being an employer for your people, is being about your people!

Not only did Lisa need a job description spruced up but her real vision was to get a person introduced into this role and to become as full functioning as possible within 90 days. Those of us who have bought a house before know how stressful the Contract to Close process can be, and this "ideal" person should be able to know, demonstrate and optimize the process as they grow in their position. So, I built an onboarding plan for just that!

I had a great time working on this project with Lisa and I look forward to more collaboration in the future. If you're interested in reaching out to Lisa about buying or selling a home, discussing her amazing website:, building a home by Koinonia Construction or simply looking for more knowledge about what she does, her contact info is below. Don't forget to follow her on facebook here!

Lisa Turner

The Luke Fitzgerald Group

Keller Williams Group One Inc.

461 4th St. Elko, NV 89801

Phone: 775-340-0649


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